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Frequently Asked Questions
1. How does the auto transport process work?
The auto transport process is simple: After booking with us, we arrange for a carrier to pick up your vehicle at the agreed location and transport it to your desired destination. You’ll receive updates along the way, and once the vehicle arrives, you inspect it to ensure it’s in the same condition as when it was picked up.
2. How much does it cost to ship my vehicle?
The cost of shipping your vehicle depends on several factors, including the distance, vehicle type, transport method (open or enclosed), and the time of year. We provide a final, no-hidden-fee quote based on these factors when you request a quote.
3. What’s the difference between open and enclosed transport?
Open transport is the most common and cost-effective method, where your vehicle is transported on an open trailer. Enclosed transport offers added protection, as your vehicle is transported in a covered trailer, shielding it from weather and road debris. Enclosed transport is recommended for luxury, classic, or exotic cars.
4. Is my vehicle insured during transport?
Yes, your vehicle is fully insured during transport. Our carriers are required to carry insurance that covers any damage that might occur during transit. We recommend reviewing the carrier’s insurance coverage and taking photos of your vehicle before and after transport for your records.
5. How long will it take to transport my vehicle?
Transport time depends on the distance and route. On average, most cross-country transports take 7-10 days, while shorter distances can take 2-5 days. We provide estimated delivery times when you book, and you’ll receive updates throughout the journey.
Prefer to speak to to someone? Book a call to get a free quote.
Contact Us
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419 San Jacinto Street Houston, Texas 77002
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support@bigfellaautoexpress.com
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346-536-8700