In the auto transport industry, trust is the most valuable currency. At Bigfella Auto Express, we work hard to maintain a network of professional carriers who communicate clearly, operate legally, and treat our customers’ vehicles with care.

Just as we celebrate our top-performing carrier partners, we also maintain an internal carrier blocklist.

This process is not personal, nor is it done lightly. Carriers may be restricted from our network due to repeated operational issues, communication breakdowns, compliance concerns, or failure to meet our service standards.

We believe transparency matters in logistics. While carrier statuses can change over time, we believe discussing proper vetting procedures helps protect brokers, carriers, and customers alike.

Why Carriers May Be Restricted

Based on our operational experience and standard industry risk management practices, carriers may be flagged for concerns including:

Communication Breakdowns

Failure to communicate professionally during dispatch, pickup, delivery, or issue resolution.

Compliance Concerns

Issues involving FMCSA authority status, insurance verification, documentation inconsistencies, or carrier setup requirements.

Payment & Invoice Disputes

Disagreements related to cancellation fees, detention charges, payment methods, or unexpected fee demands outside agreed dispatch terms.

Service Reliability Issues

Repeated missed pickups, delayed updates, scheduling failures, or inconsistent execution.

Operational Risk Indicators

Frequent dispatcher turnover, incomplete contact information, mismatched business operations, or irregular documentation patterns.

Current Carrier Blocklist

The following carriers are currently restricted from hauling for Bigfella Auto Express as of the publication date of this article.

Disclaimer

This list reflects internal operational decisions made by Bigfella Auto Express based on our own experiences, compliance standards, and risk management procedures.

Carrier authority, insurance status, and operational performance can change over time. Inclusion on this list does not constitute a legal determination of wrongdoing or misconduct.

We encourage all brokers and shippers to independently verify FMCSA authority, insurance coverage, and carrier documentation before dispatching any load.

How We Verify Carriers Before Every Dispatch

At Bigfella Auto Express, we never rely solely on a logo, website, or dispatch profile. Before assigning a load, we review several important areas:

FMCSA Authority Verification

We confirm the carrier’s authority is active and properly authorized for transport operations.

Insurance Verification

We request updated insurance certificates directly from verified sources whenever necessary.

Communication History

Professional communication matters. We review prior dispatch interactions and responsiveness.

Dispatch & Payment Terms

All cancellation fees, layover policies, detention terms, and payment expectations should be agreed upon before transport begins.

Carrier Reputation & Operational Consistency

We monitor consistency, professionalism, reliability, and overall execution across completed shipments.

Why Carrier Vetting Matters

In auto transport, poor vetting can lead to delayed deliveries, insurance complications, damaged vehicles, and unnecessary stress for customers.

Strong broker-carrier relationships are built on professionalism, accountability, and clear communication.

Our goal is simple:
Protect our customers.
Protect our carrier network.
Protect our reputation.

Need Reliable Auto Transport?

At Bigfella Auto Express, we focus on transparency, communication, and properly vetted carriers to help ensure a smooth transport experience from pickup to delivery.

If you need professional vehicle shipping anywhere in the United States, contact Bigfella Auto Express today.