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The Ultimate Auto Transport Guide: How to Ship Your Car Safely and Save Money

By  Bigfella Auto Express  ·  3 minute read
4799bad2-f329-422e-8476-202a42af5406 (1)

Shipping a car can feel overwhelming. At Bigfella Auto Express, we believe an informed customer is our best customer. This guide will walk you through the entire process, from getting an accurate quote to inspecting your vehicle upon delivery, ensuring you get the best possible service.

The 5-Step Guide to Stress-Free Auto Transport

Step 1: Get Your Quote Right (The First Time)

The biggest cause of price changes later is an inaccurate quote upfront. To get the most realistic price, you need to understand what carriers look for.

  • Vehicle Info: Year, Make, Model, and exact trim level matter. A large SUV costs more than a compact car.

  • Condition: Does it run and drive perfectly? A non-running ("inoperable") vehicle requires special equipment and costs significantly more.

  • Transport Type:

    • Open Transport: The most common and affordable option. Protects from weather but not from road debris. 99% of cars are shipped this way.

    • Enclosed Transport: For classic, luxury, or high-value vehicles. Protects from all elements. Costs about 30-60% more.

  • Flexibility: Are your dates set in stone? Giving a wider pickup/delivery window (e.g., 3-5 days instead of 1) can often get you a better rate.

Pro Tip: Have clear photos of your car ready, especially if it’s modified or lifted. This prevents surprises and price adjustments later.

Step 2: Vetting Companies & Understanding Quotes (Broker vs. Carrier)

This is the most important step for avoiding scams and disappointment.

  • Broker vs. Carrier: Know the Difference.

    • A Carrier is the actual trucking company that physically moves your car.

    • A Broker (like my company) is a middleman who finds a carrier for you. A good broker has a vast network of vetted carriers and does the shopping and logistics for you.

  • How to Vet Anyone You Talk To:

    1. Get their USDOT/MC Number. This is non-negotiable.

    2. Verify it on the FMCSA Safer System: https://safer.fmcsa.dot.gov (I'll make this a clickable link on my blog). Look for a valid operating status and insurance.

    3. Check Reviews: Look at Google, BBB, and transport-specific sites like Transport Reviews. Read the negative reviews to see how companies handle problems.

  • Red Flags in a Quote:

    • Large Upfront Deposits: Reputable companies typically require a small deposit to secure the booking (50-100$), with the balance due upon pickup or delivery. Be wary of anyone demanding 50% or more upfront.

    • "Too Good to Be True" Pricing: If a quote is hundreds of dollars lower than all the others, it's a bait-and-switch. They will lowball you to get your business, then hit you with hidden fees later.

    • Pressure Tactics: "This price is only good for the next hour!" is a classic scam tactic.

Step 3: The Booking Process & Realistic Timelines

Once you book, the waiting game begins. Here’s what to expect.

  • The Dispatch Period: After booking, your broker or carrier needs to "dispatch" your shipment. This means finding a truck with space that is heading in your direction. This can take anywhere from 1 to 7 days. Patience is key. You will not get an immediate pickup time.

  • Communication: A good company will update you when a carrier is assigned and provide you with the driver's contact information and USDOT number.

Step 4: Pickup Day - The Inspection is EVERYTHING

This is your number one job on pickup day.

  • The driver will perform a quick inspection and fill out the Bill of Lading (BOL). This is the most important document in the entire process.

  • YOU MUST INSPECT THE CAR WITH THE DRIVER. Point out every tiny scratch, dent, or chip. Ensure it is marked on the BOL diagram and written in the notes section.

  • Take your own timestamped photos and videos of all four sides of the car, the interior, and the odometer.

  • Do not sign the BOL until you agree with every mark on it. Your signature confirms the car's condition at pickup.

Step 5: Delivery, Inspection, and Payment

  • The Final Inspection: When your car arrives, inspect it again before the driver unloads it and before you make the final payment. Compare the condition to the BOL and your photos.

  • If there is new damage: Note it directly on the BOL before you sign the release. Take photos as proof. This is critical for filing a claim.

  • Payment: Payment for the balance is typically due upon delivery. Most drivers prefer cash, cashier's check, or verified wire transfers. Confirm the payment method beforehand.

Final Thoughts

The goal is a smooth, transparent process. Do your homework, ask lots of questions, and trust your gut. If a company is hesitant to provide information or pressures you, walk away.

At Bigfella Auto Express, we're committed to transparency and exceptional service. We hope this guide empowers you to make an informed decision. When you're ready, we invite you to get a free, no-obligation quote from our team and experience the difference for yourself.