How Auto Transport Works with Bigfella
Bigfella Auto Express is a Houston auto transport brokerage. USDOT 4133743. MC-1583439. The company arranges shipments in the 48 contiguous states. The carrier assigned to your order drives the truck. That split is broker versus carrier.
The sequence
- You enter the vehicle and both addresses and see a Direct Quote. Get A Quote.
- You book. $0 is charged today. A payment method is saved.
- A vetted carrier is matched. You approve that carrier and the final price. Then the card is charged. If no carrier is secured, you are not charged.
- Pickup happens in a window. You or someone with the key walks the condition report.
- Delivery repeats the walk-around before you sign.
The short site version is how car shipping works. Price Lock holds the approved price for 30 days unless you change the shipment. Details are on pricing.
What we will not claim in this guide
No award list, no media logos, no promise that a driver will arrive at a chosen minute, and no promise that every claim is paid. Damage steps, if you need them, are if your car is damaged. Carrier checks before dispatch are vetting.
What you do to keep it orderly
One booking for one car. Accurate running condition. A legal meet point. Photos. Those four prevent most of the avoidable problems. Preparation is the checklist. Payment timing is no deposit, explained.
Questions people ask
Do you operate in Alaska or Hawaii?
The published service area is the 48 contiguous states.
Can I book by phone?
Yes. [1(346)637-2326](tel:+13466372326). The same quote facts apply. The form is there if you would rather not wait on a call.
Where is the company based?
Houston, Texas. The brokerage arranges nationwide shipments. The truck is the assigned carrier’s.