In the world of car shipping, trust is everything. Customers rely on brokers and carriers to work together with clear communication and honest practices. That’s why when a carrier steps out of line—or worse, tries to cover their own mistakes by lying publicly—we feel obligated to set the record straight.
One such example?
SAMO EXPRESS INC — USDOT #4030958
On July 26, 2025, SAMO EXPRESS INC attempted to leave a completely false and misleading review about Bigfella Auto Express. They claimed:
We gave them an order
They were supposed to pick up a vehicle
We “didn’t communicate” or “respond”
And that we “don’t know how to run a car-hauling business”
Let’s be clear:
There was no dispatch. No signed carrier agreement. No communication confirming any load.
They simply weren’t assigned anything from us.
When we investigated, it was obvious this was a desperate move by a disorganized carrier trying to secure a last-minute load without following proper procedures. And when we blocked them from future consideration, they retaliated with a fake review.
This kind of behavior isn’t just unprofessional—it’s dangerous. When carriers like SAMO EXPRESS INC (DOT #4030958) act this way:
🚫 They create confusion and fear for customers
🚫 They damage legit broker reputations
🚫 They waste valuable time for drivers, brokers, and shippers alike
🚫 And in worst cases, they delay or derail actual shipments
Avoid SAMO EXPRESS INC – DOT #4030958
If you're ever matched with this carrier, or see their name come up on a load board, think twice. Their lack of professionalism, inability to follow basic dispatch protocol, and willingness to fabricate a story should be a major red flag.
We keep detailed records of every order, every dispatch, and every interaction. Companies like this don’t just slip through the cracks—they’re quickly blocked, reported, and publicly called out if needed.
At Bigfella Auto Express, we believe in being up front—whether that’s with customers or carriers. We only assign loads to:
✅ Verified carriers with valid insurance
✅ Proven track records
✅ Responsive communication habits
✅ A willingness to sign and return dispatch contracts in writing
If a carrier can't meet that bar, they don’t get the load. Period.
This isn’t about petty drama—this is about protecting our customers from shady operators and defending our name from fabricated reviews.
So next time a random review from a no-name carrier pops up online, know this:
We’ve already blocked them, documented it, and now we’re warning you too.
Stay alert. Stay informed. Ship smarter.