Auto transport has traditionally been a simple transaction. You need to move a vehicle, you receive a price, a carrier is assigned, and the shipment is completed.
Bigfella Auto Express is taking a different approach.
We believe vehicle transportation should give customers more choice, more transparency, more flexibility and more value. That's why we've built an auto transport experience that combines nationwide vehicle shipping with multiple service levels, a Make an Offer option, customer rewards, partner deals and a technology-driven booking experience.
Our goal is simple: make shipping a vehicle easier while giving customers more value than they would typically expect from an auto transport company.
Nationwide Vehicle Transportation
Bigfella Auto Express provides nationwide door-to-door vehicle transportation for customers moving vehicles across the country.
Whether you're relocating, purchasing a vehicle from another state, selling a vehicle, moving for work, buying a vehicle online or transporting a specialty vehicle, we coordinate the transportation process from pickup to delivery.
Our services include:
- Open vehicle transport
- Enclosed vehicle transport
- Standard Auto Transport
- Express Auto Transport
- White Glove Auto Transport
- Luxury and exotic vehicle transportation
- Classic and collector vehicle transportation
- Dealer and fleet transportation
- Military vehicle transportation
- Relocation vehicle transportation
- Inoperable vehicle transportation
Rather than treating every shipment the same, Bigfella gives customers options based on their vehicle, timeline and desired level of service.
Choose the Service That Fits Your Needs
Not every customer needs the same transportation experience.
Standard Auto Transport
Standard is designed for customers looking for dependable transportation and strong overall value.
It's a practical option for everyday vehicles and customers with some flexibility around their pickup timeframe.
Express Auto Transport
Express is designed for customers who need more urgency.
Customers dealing with relocations, job changes, vehicle purchases or tighter deadlines can choose a higher level of priority and coordination.
White Glove Auto Transport
White Glove is designed for customers who want an elevated transportation experience.
This service is ideal for luxury vehicles, exotic vehicles, classics, collectibles and customers who want additional attention throughout the shipping process.
Depending on the shipment, premium options such as enclosed transportation and enhanced tracking may also be available.
Make an Offer: More Control Over Your Price
One of the biggest differences in the Bigfella experience is our Make an Offer option.
Traditional auto transport pricing can feel like a take-it-or-leave-it proposition. A customer receives a number and has little influence over what happens next.
We wanted to change that.
With Bigfella's Make an Offer approach, customers can communicate the price they're comfortable with and allow our team to work within the realities of the current transportation market.
Carrier availability, route demand, vehicle type, distance, timing and seasonality can all affect transportation costs.
Instead of simply accepting the first number presented, customers have an opportunity to participate in the pricing process.
That doesn't mean every offer will be accepted. It means customers have another option.
More choice is better for the customer.
Introducing Bigfella Bucks
Bigfella Bucks is another major part of what makes the Bigfella experience different.
Most auto transport companies complete the transaction once your vehicle is delivered.
We wanted to create something that continues to provide value beyond the shipment itself.
With Bigfella Bucks, customers can earn rewards through qualifying activities and use their Bucks toward eligible booking discounts and partner rewards.
The concept is straightforward:
Earn. Save. Enjoy.
Customers can accumulate Bigfella Bucks and use them for eligible savings on future transportation or unlock rewards through the Bigfella Partner Deals marketplace.
Partner Deals
Bigfella Bucks aren't limited to vehicle transportation.
Through our Partner Deals marketplace, customers can browse participating brands and businesses offering products and services that can be unlocked with qualifying Bigfella Bucks.
One example is Street Legal Wet Tire Shine, a premium automotive care product available as a Bigfella Bucks reward.
Customers can earn Bucks through the Bigfella experience and then redeem them for products they can actually use.
That creates something unusual in auto transport: a rewards ecosystem that extends beyond the shipment itself.
Your relationship with Bigfella doesn't have to end when your vehicle arrives.
Customer Rewards That Go Beyond a Discount
A traditional discount simply reduces the price of a transaction.
Bigfella Bucks are designed to create an ongoing relationship with customers.
Customers can earn Bucks, use them toward eligible transportation savings and unlock partner products and offers.
The more customers interact with the Bigfella experience, the more opportunities they can have to earn and redeem rewards.
We're building a system where customers have a reason to return, not simply because they need another vehicle transported, but because they've accumulated value within the Bigfella ecosystem.
Carrier Verification and Shipment Transparency
Price is important, but so is knowing who is transporting your vehicle.
Bigfella works with vetted, FMCSA-licensed carriers and requires appropriate cargo insurance coverage from carriers used for shipments.
Before dispatch, customers can receive carrier information and review the carrier assigned to their shipment.
Our goal is to make customers feel informed throughout the process rather than wondering what happens after they submit their request.
A Technology-Driven Auto Transport Experience
The auto transport industry has historically relied heavily on phone calls, emails and manual processes.
Bigfella is taking a more modern approach.
Customers can start the process online, enter their pickup and delivery information, provide their vehicle details and receive an estimated transportation price.
The goal is to make getting started simple and convenient while keeping customers informed as their shipment progresses.
Technology shouldn't make the experience more complicated.
It should make it easier.
Military Discounts
Bigfella Auto Express also recognizes the men and women who have served and continue to serve.
Qualifying military members, veterans, National Guard members and reservists can receive our military discount.
For military families relocating across the country, vehicle transportation can be one more challenge during an already complicated move. Our goal is to make that part of the process easier and more affordable.
Dealer and Fleet Transportation
Bigfella isn't only built for individual customers.
Dealerships, auction buyers and businesses often have recurring transportation needs that require a different approach.
We provide dealer and fleet transportation solutions designed around recurring vehicle movements, volume and business requirements.
Whether you need to move one vehicle or coordinate transportation for multiple vehicles, Bigfella can build a transportation solution around your needs.
What Makes Bigfella Different?
There are many companies in the auto transport industry.
Our goal isn't simply to become another one.
We're building a brand around customer choice.
With Bigfella, customers can have access to:
Nationwide Vehicle Transportation
Door-to-door transportation throughout the United States.
Multiple Service Levels
Standard, Express and White Glove options designed for different transportation needs.
Make an Offer
An opportunity to participate in the pricing process rather than simply accepting a quoted number.
Bigfella Bucks
A rewards system that allows customers to earn value through qualifying activities.
Partner Deals
The ability to redeem qualifying Bigfella Bucks for products and offers from participating partners.
Military Savings
Special savings for qualifying members of the military community.
Carrier Transparency
Access to carrier information before dispatch.
Digital Convenience
A modern online process for requesting transportation and managing shipment information.
Dealer and Fleet Solutions
Transportation options for businesses with recurring vehicle shipping needs.
We're Building More Than an Auto Transport Company
Bigfella Auto Express is built around a simple idea:
Vehicle transportation should provide more value than simply moving a vehicle.
Customers should have choices.
They should have the ability to make an offer.
They should understand their transportation options.
They should know who is transporting their vehicle.
And when the shipment is complete, they should have the opportunity to continue receiving value from the company they trusted with their vehicle.
That's why we're building Bigfella Bucks.
That's why we're creating Partner Deals.
That's why we're giving customers multiple service levels.
And that's why we're developing a Make an Offer experience.
We're not interested in simply competing for the lowest advertised price.
We're interested in building a better overall experience.
The Future of Auto Transport
The way people buy, sell and move vehicles is changing.
Customers purchase cars online. People relocate across the country. Military families move between duty stations. Dealerships sell vehicles to customers hundreds or thousands of miles away. Businesses move inventory across multiple states.
Auto transport needs to evolve with them.
Bigfella Auto Express is building an experience around that evolution.
Get a quote.
Choose your service.
Make an offer.
Book your shipment.
Track your transportation.
Earn Bigfella Bucks.
Redeem rewards.
And experience a different way to ship your vehicle.
Bigfella Auto Express
Earn More Bucks. Redeem Epic Rewards.